Reviews

Reviews

 OPEN 7 DAYS
7a-10p Mon-Fri  |  9a-8p Sat-Sun

Mobile In-Home Head Lice Removal Service Available in West Chester, PA area.

Call or Text 24/7:

Bethesda, MD:  301-900-5767
Crofton, MD: 410-403-3310
St. Petersburg, FL: 727-272-0291
West Chester, PA: 610-716-8747

100% LICE FREE
Guarantee!

Verified Google Reviews!

Unfortunately this is our second episode of lice in 2 years but what a pleasantly different experience we had at Head Lice 911. We were seen by the owner immediately in a clean, bright, and modern facility. She was so friendly and professional. Her extensive knowledge was evident and we appreciated her sharing what she knew with us. What’s an added bonus is that her products are all natural! She gave us post-treatment instructions. I was instantly put at ease and reassured. Would strongly recommend Head Lice 911!!
Joanna Delaney
Joanna Delaney
23:56 16 Oct 18
HeadLice9-1-1 is a life saver!! After the school nurse called to let us know two of our three kids had lice, HeadLice9-1-1 came to the rescue and had all three(..!) and mom (..ugh..) louse-free in only a couple of hours - even with my curly-headed two having lots of knots in their hair...! Very friendly and knowledgeable staff - I will recommend them to all my friends, and am relieved to know I have a place to go should this happen again. Five stars!
Jannike Aase Jackson
Jannike Aase Jackson
22:47 15 Oct 18
Headlice 911 is a life saver. Not only are they incredibly knowledgeable, the staff was calming and gentle. No judgement and quick service. We all feel so much better and have a plan to prevent new infestations! We can all sleep better now!
Rielle MG
Rielle MG
15:22 09 Oct 18
Thank goodness for this place! Called and was able to get an appointment for a check. Everyone was so helpful, efficient, and professional. Well worth a visit for peace of mind. Products are all natural too.
Dinah Simpson
Dinah Simpson
15:46 02 Oct 18
Experienced staff was very helpful and the treatment was actually enjoyable. My kids were very occupied and enjoyed! I would highly recommend HeadLice911.
Kim B
Kim B
00:49 22 Sep 18
This place is fabulous. My youngest had lice and I decided to take all three of the kids and myself in to get checked. They found that we all had it and treated all of us. (During the treatment, they found only one louse in my hair, so they offered to charge me for a simple check instead of the full-blown treatment, which was extremely generous.) We all went back three weeks later to get a free check and were all lice free. Highly recommend the place!
Ayesha Khan
Ayesha Khan
21:03 21 Sep 18
My daughter came mainly as a precaution before school started (her friend had lice, but she was not itchy). She ended up not having any, but the process was very efficient and the service was very good. Overall it was a quick, easy check.
Steven Fagell
Steven Fagell
14:59 26 Aug 18
I was so happy to google treatment for lice and found several websites for treatment centers. I had never experienced it before so I was clueless about what to do. I was also upset because I had no idea where I got it from and who to warn. But HeadLice911 in Bethesda stood out as a place that could really help. I called on Sunday morning and they allowed me to come in 3 hours later. Once I got there, the ladies were so welcoming of my husband, my daughter and me. Luckily, my husband was checked and did not get it. But my daughter, only 1 year old, got it from me a few days prior. The ladies treated both of us and helped me prepare for what would come next. The owner gave her cell number and came out to check my daughter's car seat. She saw the worry on my face and handled me accordingly. Her and her daughter were very cooperative with my daughter while she played with all of their toys. I'm so grateful to put this stressful and unexpected weekend behind me. The best part is that they don't charge by the hour or people working on your head. They charge a flat rate and have endless hours.
Ashley Sturdivant
Ashley Sturdivant
23:44 31 Jul 18
Sunday at 8:30pm called the phone number as we have a flight at 8am following day. They had me send a picture of what we found in my daughters hair and they suggested we come right in. They left their home we left ours and met at the shop in bethesda by 9:15pm. It is now just after midnight, 3 out of four of us had lice, and now all done. They were fabulous and patient. While we hope we never need to do this again, if we do, we will be back.
Gary Feldman
Gary Feldman
04:12 30 Jul 18
Wow, what can I say? Not only was the team unbelievably knowledge, but they were extremely kind and empathetic about the entire process. They were extremely thorough and walk me through the after care process step by step. I have extremely thick, long hair and they were so detailed, brushing each strand at LEAST 15-20 times. The owner gave me her personal cell phone number so I could text her with any questions. I could not recommend this place enough. Save yourself the headache (pun intended) and go here! They made an annoying problem an amazig, easy solution.
Kathryn Locke
Kathryn Locke
22:26 16 Jul 18
Tiffany and Wendy were fantastic. My children were relaxed and calm through the entire process. Tiffany calmed my children down and explained each step of the process before and during the removal.Having never dealt with lice before, I felt comfortable treating my kids with the post removal shampoo and kit.
Jon Blue
Jon Blue
18:10 11 Jul 18
Thank you for everything!The staff were amazing. They were courteous, patient, thorough and just great! Plus the results were even better!If you ever need lice removal this is the place to go.
Henry Lazer
Henry Lazer
11:22 11 Jul 18
Very hospital staff. All the products used were great for my hair and smell wonderful. All my questions were answered and then some to ensure the lice was fully taken care of, in my head and at home. The owner even gave me her phone # for any questions. Definitely recommend due to there fantastic staff and quality natural products. #licefreeAF
Soleil Angelique
Soleil Angelique
16:44 01 Jul 18
Very efficient and effective. Able to get appointment right away to take care of my daughters long, thick curly hair. This saved me hours of time and a lot of stress. Well worth the expense. Believe me!
christine caselles
christine caselles
17:45 24 Jun 18
I was very relieved to have found this place. They were great removing nits in one of my daughters hair. I had used home treatments but couldn't get rid of them all.They also checked my hair for peace of mind. We went home with a bag full of prevention and repellents and most importantly, I had a good night of sleep. The staff was great, friendly and warming! I recommend this place to anyone who has to deal with lice. Thank you HeadLice911!
Paula Fernandes
Paula Fernandes
15:07 22 Jun 18
These guys were great. Fit us in quickly and were professional and very nice. A painless experience and good results.
Christine Abrams
Christine Abrams
18:58 16 Jun 18
I was with Tiffany today in Bethesda and I had the best experience ever. I didn’t know what to expect when I came into the shop and she showed me the best experience. Wendy worked on my boyfriend and did a great job also. We will definitely recommend this place to anyone who has lice.
Michelle Matar
Michelle Matar
21:40 04 Jun 18
After attempting to treat my daughter at home- 2 hours later and not feeling confident I was doing it right - I took her here for treatment and it was a great experience overall. The staff was friendly, helpful (especially during such a stressful time) and extremely thorough. The products are all natural, and they give clear instructions on what to do after you leave. There is a TV and snacks are provided. We left feeling that we tackled the problem, which was a huge relief. The owner was onsite and is very knowledgeable and helpful to answer any questions. Highly recommend.
Erica Burns
Erica Burns
17:46 07 May 18
This place was a lifesaver the staff was very friendly and helpful she even educated me on how to prevent lice how to treat my sheets, combs brushes and etc. I know that if I didn’t come here I would continually have the same issues. I’ve used name brands lice treatments over and over again along with doing what the box said to treat my sheets and etc and I couldn’t get rid of it. I am truly blessed to have found this place and for as much as I’ve spent on treatments the price is very reasonable. Also your kids will not be board a lot of kid friendly stuff while you wait.
Brenda Desouza
Brenda Desouza
15:57 28 Apr 18
The service here was amazing. The treatment was very easy and painless. Made sure I felt comfortable the whole time. Recommend highly
Ms. Amelia Finkyyy
Ms. Amelia Finkyyy
00:08 27 Apr 18
The employees were very welcoming made us feel very comfortable and explained step by step through every process. Great treatments works perfectly
Zohaib Mirza
Zohaib Mirza
19:34 15 Apr 18
Excellent Job We come out Happy and Satisfied With The Good Job that they did ‘ I recoment to any body to come and join them ‘
Alexa Martinez
Alexa Martinez
19:03 07 Apr 18
This is the best place ever! 5 stars for sure! They do a fantastic job and you leave lice free!
Mary Garcia-Cazarin
Mary Garcia-Cazarin
18:07 29 Mar 18
Realizing your child with very thick, curly, long hair might have lice is an awful day. Realizing it has spread throughout the house is something I would not wish on my worst enemy. (Maybe that one girl from high school). That said, I might just do it all again to have found Annemieke and her team at Head Lice 911. When I called she heard my real need to deal with the situation as soon as possible, she personally came in early to meet us and called me on her cell phone to let me know she was on her way. She made us feel at home immediately and had us all laughing and chatting like we had known each other forever. My daughter – who refuses to let me brush her hair (so I was terrified to think of how someone would get a tiny lice brush through her hair) – was perfectly happy to sit for HOURS. I don’t know what magic happens at this place, but my child literally said, “This is fun. I could be here all day.” I am honestly not kidding. This is not the type of place where you feel like faceless number in a mass franchise. You are cared for personally and completely - until Annemieke and her skilled team are confident you are nit free. She’s calm, kind and amazing. I’m keeping her on speed-dial for life. And taking her out to lunch!
M Z
M Z
20:54 22 Mar 18
Headlice 911 was amazing! Amber and Annemieke were wonderful and kept my daughter happy the whole time! They made sure to have enough people on staff to timely serve everyone there. And the fact that Headlice911 has a guarantee is the best part. We went to another professional service 4 weeks ago...spent hundreds of dollars, only for the lice to return!! And they were going to charge me all over again to do another treatment!! Now with Headlice911, if we get lice again (which, based on their process, I don’t think we will), we can go back in for another treatment! Also, with headlice911, you don’t have to comb your hair on your own for 7-10 days afterwards...which makes my daughter VERY happy!! An extra bonus - the space is big and clean!!
Melissa Levitt
Melissa Levitt
15:37 01 Mar 18
Anneamieke was unbelievable! She made our entire family feel comfortable. Because we have a handicap child with seizure disorder, I didn't want to give her a third chemical application from drug store and we had not eradicated these pests, YET! This kind Lady cancelled a meeting in another town to come to us at our home because their facility did not have an elevator for the wheelchair. That, my friends, is customer service. We feel comfortable that all this is in the past and we can get back to sane living. Thank you again.
Teresa Schultz
Teresa Schultz
16:34 13 Feb 18
Great place and great service!!! Very helpful and efficient. Left here happy and lice free:)
Shauna Terhune-Cotter
Shauna Terhune-Cotter
16:57 10 Feb 18
Annemieke was amazing! She made the process painless - our 3-year-old daughter has a great time watching TV, coloring & playing with the doggie. The place is nice and very clean. Could not have asked for a better experience. I’ll securely recommend ahead Lice 911 to everyone.
Hector Bladuell
Hector Bladuell
18:07 07 Feb 18
A-1 Service. Staff is excellent. Such a weight off my shoulders. Amber was excellent and very responsive. Very nice as well. Don't even bother with home treatments.
Sheikha Kapoor
Sheikha Kapoor
18:04 01 Feb 18
My 2 year old son came home from daycare with head lice; shortly after, I discovered that I also had nits (yay co-sleeping). We treated them at home in a 12 hour tear filled family ordeal with an over the counter product (a 2 year old with super curly hair is not ideal). However, in a mere week and half we were alerted by the daycare that he still had nits, or had them again. This time in a moment of panic and desperation I turned to google and found HeadLice911. We called and were able to come straight in that evening. When we got there Annemieke and her staff were incredible! They sat my son down in my lap and treated both of us at the same time, working in tandem. They were so gentle and quick that my squirmy baby hardly moved. We were blown away by the unbelievable customer service and the awesome product. After using the treatment Annemieke provided we have been lice free with no pain and no pesticides (woo!). I honestly cannot more highly recommend this service. Totally and absolutely worth it.
sarah ermis
sarah ermis
02:16 04 Jan 18
My daughter had lice 3 weeks ago and I treated her myself with over the counter products. So when the school called me to come get her because of lice I felt a little helpless... I was lucky to find Headlice 911 and get an appointment right away. We were very well taken care of. Great place, great people, great advices. Should it happen again I know now where to go and I can absolutely recommend that place 100%.
Laurence Cameron
Laurence Cameron
19:15 14 Nov 17
What a great experience for a not-so-great situation. The staff was so friendly and made us all feel so comfortable. Kid friendly and very clean!! They explained so much to us that I now understand so much more about the facts vs fiction concerning head lice. Highly recommend this place! Thanks Annemieke and Camill, you're the best!!
Rossi Schindler
Rossi Schindler
19:05 10 Sep 17
My daughter got lice the first week of school. After multiple over the counter treatments, countless hours removing nits, trying mayo and apple cider masks, and missing work, my husband looked for professional help.Head Lice 911 is wonderful! We were able to get an appointment immediately, even though we called late in the evening. Customer service was excellent. Both my daughter and I felt at ease as she was being treated. The facility is clean and has the feel of a salon boutique.Head Lice 911 put an end to our lice nightmare. I recommend it to everyone!
Christina Enriquez
Christina Enriquez
15:54 08 Sep 17
Absolutely wonderful!!!! Annemieke is awesome and wonderfully funny. The process was super easy and she explained every step of the way. Could not have been any more pleasant in a stressful situation and she was available immediately.
Leo Artwork
Leo Artwork
00:13 07 Sep 17
Well done everyone! Great staff, great responses, great attitudes. Absolutely recommend them for one and done! Thank y'all for taking the time and working around schedules. Definitely a 5 star!!
Michael Bianco
Michael Bianco
15:54 25 Aug 17
When my daughter was in first grade she brought these annoying lice home. It was the worst thing to deal with when the school nurse told me everything I had to do I wanted to cry. We used the normal medicine for it rid. She still had them we tried equate she still had them. We fought and fought to get rid of them. It seemed like every time we got rid of them she'd get them again. So we started trying home remedies like mayonnaise hot oil treatments vinegar, listerine. I'd use a curling iron and a hair dryer thinking that I would just burn them out. Finally she was free after so many treatments that would break me down to tears. However right before school started I saw one on her hair and I just broke and knew I can't do this I goggled easy quick ways to get rid of lice and lice911 came up so I just decided why not just call and see what they say. One of the owners answered and I explained our situation and she was so helpful and caring and let me know she wanted to help and what could she do to help me. So I went a head and made the appointment.They are awesome here. Very understanding very patient. You can tell they are doing this because they want to help you. We were treated so well they were personable. This is the place to go if your child unfortunately brings them home. The over the counter stuff the prescribed stuff(we tried that too) the natural ways just don't work just don't waste your money come here trust me it's the better way to go. Most important good luck they suck.
Sarah Leapley
Sarah Leapley
23:45 24 Aug 17
When faced with an icky situation, I am pleased that we found Lice 911. Myself and my 2 girls came in and luckily only one of my girls needed treatment. We walked into a clean facility with a very friendly staff. I was checked, as was my other daughter. We were given wonderful follow up directions. Hopefully we won't be back, but if we are faced with my least favorite 4 letter word again, we will be. 🙂 Thank you!
Jessica Hood
Jessica Hood
04:11 23 Aug 17
Awesome place for piece of mind!Called on Sunday afternoon got us in 45 min later! Brittany was awesome!Very sweet and efficient chair side manner! Would recommend to everyone I know to get rid of lice!
Lisa Grover
Lisa Grover
21:32 07 Oct 18
Amazing service! The clinic is clean and totally kid-friendly. The ladies (Katie and Katrina) working were very kind and thorough and made something as unpleasant as having head lice as pleasant as they could. They were so helpful and I will happily recommend this place to anyone who needs it. So worth it for the peace of mind they provide.
Amanda Sue
Amanda Sue
16:15 19 Sep 18
> is what they are now. Resistant to all the OTC treatments we have been doing for decades. Headlice911 is the absolute quickest, most effective way to eradicate those nasty buggers!! Katrina treated both my kids, my mom, and checked several others in my family. She was very thorough, patient, knowledgeable, and has been through the whole ordeal before with her own kids. Heads are treated in the clinic- it’s like a hair salon- clean and bright- And then she educates you on how to treat your home. 100% guaranteed. And 100% worth every penny to feel calm and in control. 5 stars. ⭐️
Tara Stephenson
Tara Stephenson
02:58 01 Sep 18
The ladies here were awesome. They made a stressful and uncomfortable situation actually enjoyable for my little one. I was worried that she wouldnt have anything to keep her busy when they were done with her and started working on my hair and my older daughter. They have a kid friendly facility with a little kid corner. My daughter asked when we left if we could come back. I sure hope not but I will definitely go here if we have this problem again.
Erin Handley
Erin Handley
22:41 21 Aug 18
I called in a panic and they put me at ease! I got an appointment right away. They were friendly and calming with my daughter who has never had lice before and did not know what to expect. They checked my hair as well. A Clean and friendly center. I would highly recommend!
Morgan Mccallister
Morgan Mccallister
21:57 05 Aug 18
After spending almost 2 hours here I couldn’t feel better after leaving. They made my niece feel at home by putting on Netflix and talking us through every single step. I couldn’t thank this place and ladies enough for what they did for my niece. I recommend this place 100% if you are at home struggling with lice. Couldn’t thank them enough.
Cassie Brouse
Cassie Brouse
19:28 31 Jul 18
Very nice and educated staff. From the moment I called them I felt the warm hospitality. The staff member got me an appointment right away for myself and my 2 kids. She told me how to treat my bed linens and other items in the house.
Victoria Lembach
Victoria Lembach
14:39 31 Jul 18
Annemieke, was professional and so kind. We have been dealing with lice for over a year for my teen with over the counter treatments that weren’t working. Head lice 911 was a lifesaver. So mad I didn’t use them first. It would of saved me so much money. Katie and Katrina were awesome. I cant say enough great things about head lice 911. Highly recommend!!! They checked me for free and I was Lice free. Thank you all!!
amy stoddard
amy stoddard
17:30 24 Jul 18
Family friendly and knowledgeable about lice. It was an informative treatment and they accept flex spending too. Had them treat all four of us. They were very patient and thorough with our 5 year old daughter with hair down to her butt.
Kevin Dauphin
Kevin Dauphin
20:01 23 Jul 18
Wonderful experience! Fast and thorough. Will definitely come back if we have to deal with lice again in the future.
Kelly Garcia
Kelly Garcia
19:41 21 Jul 18
Katie and Katrina were so wonderful and very professional. They were very knowledgeable and over the top the best. Thank you for turning such an ugly experience into a pleasant one. Thank you!!!!
Eric Schmith
Eric Schmith
20:47 10 Jul 18
They were very helpful here and explained more about lice, nits, and shells so we could better understand how to locate them. They did a very thorough search and definitely did the best job!
Lucy Lunay
Lucy Lunay
22:08 09 Jul 18
Save yourself the time and money trying to treat lice at home and just call and make an appointment here. Trust me. After battling lice on my daughter for over a month I finally decided to make an appt. Got me in same day and were very nice . Highly recommend.
Julie Morrison
Julie Morrison
23:49 05 Jul 18
This place is amazing!!!!!! Katrina, was so very nice and professional. I'm so glad to be rid of this, been battling for weeks and was seriously contemplating shaving my head and my hair is long. So thank you so much Lice 911, you saved me from more frustration and stress
Cindy Dech
Cindy Dech
15:04 21 Jun 18
This place was great! My kids were really nervous about the upcoming appt but the staff was so nice and good with kids that my girls were happy/comfortable the whole time.
Jonathan Bredbenner
Jonathan Bredbenner
14:43 09 Jun 18
This was a great experience. I was so freaked out - not only my son had lice but I had caught it from him myself. Annemieke really calmed me down and methodically got every single nit out of my hair while my son was entertained with great toys in a friendly environment. I left with a game plan to ensure we are not reinfested and now feel confident and reassured. Thank you!!!!
Amelia Dodson
Amelia Dodson
16:29 04 Jun 18
Katrina was great! They were thorough and knowledgeable. My daughter got lice the night before and we were there the next morning. Hopefully we don't ever have to come back but if it happens again this is our first stop.
Kevin Stone
Kevin Stone
16:33 02 Jun 18
Just what we needed...Late night response to our request for information. Next-day appt. Pleasant atmosphere for parents while waiting. A technician who talked with us and put my daughter at ease.
Andrew Freeman
Andrew Freeman
14:43 01 Jun 18
Great service! I called at 1 a.m.worried and freaked out. I spoke to a wonderful lady who calmed me down and advised me on what to do. She scheduled an appointment for my family for 12 noon. The facility is very nice and clean. They gave us a lot of info on treating and preventing. We absolutely recommend!
Stephanie Mavor
Stephanie Mavor
17:04 27 May 18
I discovered lice in my daughter's hair at 7 a.m. and she was in the chair at 10:30 a.m.! Our experience was highly professional and efficient--from the person who took my frantic call to the wonderful technician who patiently combed through my daughter's long, curly hair.Our technician, Katrina, was so kind to my daughter. She answered her many questions without becoming irritated. And she put up with MY constant questions and hovering. I appreciate that I was both put at ease and educated about how lice are acquired, removed, and prevented. My daughter was not made to feel as though she was a problem to be handled but rather a client who was valued.Of course I hope that we never have to deal with this situation again, but if we do, I know exactly who to call. I highly recommend this business and am grateful that they have been able to foster a culture that is a perfect mix of pleasant and professional!
Renee Hill
Renee Hill
15:57 24 May 18
My experience at Head Lice 911 was excellent. The service was quick and informative. It took all the stress away from doing it at home using over the counter products. I was also able to get a same day appointment as well. So glad I found them.
Jewelletta James
Jewelletta James
21:42 29 Apr 18
I very highly recommend headlice 911. No one wants to discover lice in your home, but they take the panic and the work out of it. Their products are safe and they work!! We are foster parents and come in frequently due to new kids in our care with lice. Each time, I am so grateful for their service.
Christi Batamula
Christi Batamula
19:46 21 Apr 18
Staff was very friendly and gentle. No tears from my 6 y.o. Daughter. Been dealing with this for 2 mos of over the counter meds to no avail. Would def recommend.
k c
k c
21:57 18 Apr 18
My daughter received several hair treatments at home but they were not successful. We were fortunate to find this place googling Head Lice Treatment. Katrina was sensitive and professional. I definitely recommend coming here if you believe someone in your life has head lice.
Christine LaPorte
Christine LaPorte
17:16 18 Apr 18
So helpful! Had a scare this morning thinking I found knits in my daughter's hair. A quick but thorough check confirmed she did not have lice! Day is saved. Thank you guys!
Jessica Hood
Jessica Hood
14:47 17 Apr 18
One word describes it and it’s AMAZING! My 4 year old who hates having her hair touched was comfortable enough to stay seated most of the time. I definitely recommend this place!
Amanda Vermillion
Amanda Vermillion
19:40 05 Apr 18
My daughter and I have been dealing with head lice issues for over a month. The RID over the counter treatment were unresponsive and didn't want to use the prescription that the doctor's gave us. This treatment option was the best. The staff were very friendly and knowledgeable. Would highly recommend them!
Deborah Wilcox
Deborah Wilcox
20:24 04 Apr 18
This place gave me so much info of how lice gets spread and keeps living in my daughters hair. This treatment has definitely save me so much money and time. Thanks to the staff for awesome care!
Roberto Mazza
Roberto Mazza
23:03 30 Mar 18
Was so happy to find this place! Our Kindergartener came home with Lice one day and it spread fast. Family of 5 treated in 1 day in a matter of hours. Fyi...mayo didn't work.Staff was amazing and our kids (1, 4 & 6) didn't freak out at all.Found a discount code on the website to help with the cost. Some might have price shock, but it is so worth it to avoid the stress of an already crazy situation.We brought our own tablet for the kids to watch a movie while getting worked on, but they do have a tv there as well.Hope you never have to use this place, but if you do...do it.
MJB Tech
MJB Tech
19:42 29 Mar 18
Took my daughter in this morning for a treatment, her hair is now completely out of lice, the treatment is perfect and great information about after care would recommend for everyone having a head lice issue
Aldis Cute
Aldis Cute
17:10 29 Mar 18
Checked my hair and gave me a peice of mind! Thank goodness I was lice free, treated my son and gave me lots of great information! Definitely recommended!
Brittany Stockman
Brittany Stockman
18:50 10 Mar 18
T and Amber were absolutely amazing!!!!!!! They took great care of me and my children. They are so professional and did a thorough treatmentnand head check. If i ever I have any lice issues, this is the ONLY place I will come too. Thank you again for T and Amber!! You guys are the best!!!
Armani Earland
Armani Earland
17:22 04 Mar 18
Came in for our appointment at 10 am. Tee and Amber welcomed us . They were professional, prompt and informative . They managed to get all of them out while my child was able to sit comfortably while watching cartoons! Would recommend to anyone dealing with lice.
Ivory Turner
Ivory Turner
17:18 04 Mar 18
I'm very happy with my service that my daughter and I received my headlice 911. They are truly 100% graduated and I would recommend them to anyone with headlice problems.
Angel Workman
Angel Workman
21:55 28 Feb 18
Ten was AMAZING! My daughter had a bad case, and the NIX treatment the pediatrician kept recommending didn't work! Ten got it out, and helped calm me down! Highly recommend:)
Maria Guarnera
Maria Guarnera
20:46 01 Feb 18
Walked in and they saw us right away. Very friendly and informative.
Jo Martin
Jo Martin
20:34 30 Jan 18
We were informed of lice occurance at my daughters school and they were able to see us within a short period of time. T was patient and friendly. Thankful they were able to see us as soon as we called and I didn’t have to think she had lice when she didn’t.
Kk Skelton
Kk Skelton
22:18 28 Jan 18
I loved my experience here! My children had horrible cases of lice. Tee and Amber were awesome!!! My daughter has thick back length curly hair and Amber took her time painlessly relieving my daughter of lice. Tee kept my son entertained so he didn't not freak out. I love them!!! Hopefully, my kids don't catch them again...but, if they do I will be back here!!!!
danielle joynes
danielle joynes
19:41 28 Jan 18
OMG best place for the help I need. Took excellent care and love the service they offered
Jennifer Farmer
Jennifer Farmer
23:22 20 Jan 18
I am a preschool teacher and during my work day putting some of the children's hair up I saw it... the dreaded bug! I immediately went home to try and do a preventative kit but found nits. It was around 9 and I figured they would be closed but I called headlice 911 to see if they could see me and they took me immediately. They have wonderfully flexible hours. Kamille was extremely friendly, knowledgeable, and thorough. She gave me peace of mind and wonderful tips on how to clean my classroom and my home to get rid of the pest! I will continue to recommend the crofton location to students, family and friends. This is a real gem in our area!
Sarah Nicholson
Sarah Nicholson
16:10 26 Sep 17
Very friendly and professional staff. I would highly recommend this place. They are very kid friendly and have things to keep kids entertained while waiting. We felt very welcomed they treat you like family. I will definitely be coming back in the future if need be.
Katrina Escalante
Katrina Escalante
18:13 16 Sep 17
I had a great experience at Head Lice 911. Tee is the wonderful lady that helped us and was very informative and helpful with our treatment. My friend and I came in feeling terrible itching and ready to get rid of the lice. They kept their word when they told me we would leave lice free “guaranteed”. That’s exactly what i experienced. It was a great experience! I am so happy I came to them...they were beyond helpful and really cared about what we were going thru. I highly recommend them to anyone!! You will feel a HUGE relief and leave there lice free!!! Thank you for the wonderful experience we had there!
Ana Giraldo
Ana Giraldo
02:26 04 Oct 18
Excellent service. Very helpful and knowledgeable. Friendly and patient with children.
Allison McNabb
Allison McNabb
19:58 27 Jul 18
Friendly, clean, professional and thorough. It works very well!!! If u have it, go to this place!!
Aspyn Harrison
Aspyn Harrison
20:46 13 Jul 18
Was notified by the school nurse that my daughter had nips. After picking her up and scouring through Google, I went through the process of picking up an OTC lice kit. The results from it were less than mediocre. I had contacted my daughter's pediatrician and they referenced this establishment. After researching, I called the number listed. The short conversation with the owner provided valuable information. I was able to set an appointment for the same evening. Arriving to the office, we were greeted with a warm welcome. The office was very clean and well-maintained. My daughter was examined and treated for multiple eggs and a couple of nymphs were found. The owner was very professional and provided exceptional service. The service provided peace of mind and I definitely recommend calling and visiting for anyone else faced with a similar situation.
Joseph Caswell
Joseph Caswell
01:38 09 May 18
I had just found out she had lice and searched up lice treatment and it was the first thing that came up so I made the appt and came in less then and hour after I called and it was the best it only took about an hour and half. My daughter didn’t complain about having to site there while getting treated and the place is very kid friendly and staff makes you feel very comfortable. They even checked myself and my cousin that was with me for free which was great I would highly recommend coming here
Jessica Gaitan
Jessica Gaitan
18:46 28 Apr 18
I feel so relieved that I found this place. Save your time and money on over the counter products and come straight here if you find yourself with lice, like I did with my daughter. The staff is so nice and supportive and answered all my questions. She checked the rest of my family for free and I ended up needing the treatment as well. So glad I came here!! Save yourself the stress and headache!!! Agatha and Tanisha took care of us! Highly highly recommend !!
Gella Vlogs
Gella Vlogs
23:18 02 Apr 18
Bringing my kids to Head Lice 911 was the best decision. It’s hard being a single mother of 3 and working full time and still trying to keep my kids lice free. A weight has been lifted off my shoulders! Had a great experience and the ladies at the office were so good to my little ones 🙂
Joselyn Rivera
Joselyn Rivera
22:13 14 Mar 18
I’m a single mother of 2 girls. I called yesterday spoke with a Team member. She was very nice, respectful, and comforting over the phone just when I was ready to break down. They called me back when we lost connection. They text me and called to confirm my appt. The customer service they provided and have provided is phenomenal. I couldn’t be anymore satisfied with the work this team Has given me. Very clean place, Kid friendly and made me extremely COMFORTABLE in a UNCOMFORTABLE SITUATION. Thank you so much for being patient with my girls and myself. If anyone is looking for services please this is the place! You will not be disappointed.
Julissa Martinez
Julissa Martinez
17:30 27 Feb 18
Unbelievably great expreience in an unbelievably uncomfortable situation. You enter a clean, neat salon. They did a very professional, precise job. They were very, very kind and patient with answering all my questions. I can HIGHLY recommend them. And will. - a teacher
blue berry
blue berry
23:51 25 Feb 18
Joanna Delaney
Joanna Delaney
23:56 16 Oct 18
Unfortunately this is our second episode of lice in 2 years but what a pleasantly different experience we had at Head Lice 911. We were seen by the owner immediately in a clean, bright, and modern facility. She was so friendly and professional. Her extensive knowledge was evident and we appreciated her sharing what she knew with us. What’s an added bonus is that her products are all natural! She gave us post-treatment instructions. I was instantly put at ease and reassured. Would strongly recommend Head Lice 911!!
Jannike Aase Jackson
Jannike Aase Jackson
22:47 15 Oct 18
HeadLice9-1-1 is a life saver!! After the school nurse called to let us know two of our three kids had lice, HeadLice9-1-1 came to the rescue and had all three(..!) and mom (..ugh..) louse-free in only a couple of hours - even with my curly-headed two having lots of knots in their hair...! Very friendly and knowledgeable staff - I will recommend them to all my friends, and am relieved to know I have a place to go should this happen again. Five stars!
Rielle MG
Rielle MG
15:22 09 Oct 18
Headlice 911 is a life saver. Not only are they incredibly knowledgeable, the staff was calming and gentle. No judgement and quick service. We all feel so much better and have a plan to prevent new infestations! We can all sleep better now!
Dinah Simpson
Dinah Simpson
15:46 02 Oct 18
Thank goodness for this place! Called and was able to get an appointment for a check. Everyone was so helpful, efficient, and professional. Well worth a visit for peace of mind. Products are all natural too.
Kim B
Kim B
00:49 22 Sep 18
Experienced staff was very helpful and the treatment was actually enjoyable. My kids were very occupied and enjoyed! I would highly recommend HeadLice911.
Ayesha Khan
Ayesha Khan
21:03 21 Sep 18
This place is fabulous. My youngest had lice and I decided to take all three of the kids and myself in to get checked. They found that we all had it and treated all of us. (During the treatment, they found only one louse in my hair, so they offered to charge me for a simple check instead of the full-blown treatment, which was extremely generous.) We all went back three weeks later to get a free check and were all lice free. Highly recommend the place!
Steven Fagell
Steven Fagell
14:59 26 Aug 18
My daughter came mainly as a precaution before school started (her friend had lice, but she was not itchy). She ended up not having any, but the process was very efficient and the service was very good. Overall it was a quick, easy check.
Ashley Sturdivant
Ashley Sturdivant
23:44 31 Jul 18
I was so happy to google treatment for lice and found several websites for treatment centers. I had never experienced it before so I was clueless about what to do. I was also upset because I had no idea where I got it from and who to warn. But HeadLice911 in Bethesda stood out as a place that could really help. I called on Sunday morning and they allowed me to come in 3 hours later. Once I got there, the ladies were so welcoming of my husband, my daughter and me. Luckily, my husband was checked and did not get it. But my daughter, only 1 year old, got it from me a few days prior. The ladies treated both of us and helped me prepare for what would come next. The owner gave her cell number and came out to check my daughter's car seat. She saw the worry on my face and handled me accordingly. Her and her daughter were very cooperative with my daughter while she played with all of their toys. I'm so grateful to put this stressful and unexpected weekend behind me. The best part is that they don't charge by the hour or people working on your head. They charge a flat rate and have endless hours.
Gary Feldman
Gary Feldman
04:12 30 Jul 18
Sunday at 8:30pm called the phone number as we have a flight at 8am following day. They had me send a picture of what we found in my daughters hair and they suggested we come right in. They left their home we left ours and met at the shop in bethesda by 9:15pm. It is now just after midnight, 3 out of four of us had lice, and now all done. They were fabulous and patient. While we hope we never need to do this again, if we do, we will be back.
Kathryn Locke
Kathryn Locke
22:26 16 Jul 18
Wow, what can I say? Not only was the team unbelievably knowledge, but they were extremely kind and empathetic about the entire process. They were extremely thorough and walk me through the after care process step by step. I have extremely thick, long hair and they were so detailed, brushing each strand at LEAST 15-20 times. The owner gave me her personal cell phone number so I could text her with any questions. I could not recommend this place enough. Save yourself the headache (pun intended) and go here! They made an annoying problem an amazig, easy solution.
Jon Blue
Jon Blue
18:10 11 Jul 18
Tiffany and Wendy were fantastic. My children were relaxed and calm through the entire process. Tiffany calmed my children down and explained each step of the process before and during the removal.Having never dealt with lice before, I felt comfortable treating my kids with the post removal shampoo and kit.
Henry Lazer
Henry Lazer
11:22 11 Jul 18
Thank you for everything!The staff were amazing. They were courteous, patient, thorough and just great! Plus the results were even better!If you ever need lice removal this is the place to go.
Soleil Angelique
Soleil Angelique
16:44 01 Jul 18
Very hospital staff. All the products used were great for my hair and smell wonderful. All my questions were answered and then some to ensure the lice was fully taken care of, in my head and at home. The owner even gave me her phone # for any questions. Definitely recommend due to there fantastic staff and quality natural products. #licefreeAF
christine caselles
christine caselles
17:45 24 Jun 18
Very efficient and effective. Able to get appointment right away to take care of my daughters long, thick curly hair. This saved me hours of time and a lot of stress. Well worth the expense. Believe me!
Paula Fernandes
Paula Fernandes
15:07 22 Jun 18
I was very relieved to have found this place. They were great removing nits in one of my daughters hair. I had used home treatments but couldn't get rid of them all.They also checked my hair for peace of mind. We went home with a bag full of prevention and repellents and most importantly, I had a good night of sleep. The staff was great, friendly and warming! I recommend this place to anyone who has to deal with lice. Thank you HeadLice911!
Christine Abrams
Christine Abrams
18:58 16 Jun 18
These guys were great. Fit us in quickly and were professional and very nice. A painless experience and good results.
Michelle Matar
Michelle Matar
21:40 04 Jun 18
I was with Tiffany today in Bethesda and I had the best experience ever. I didn’t know what to expect when I came into the shop and she showed me the best experience. Wendy worked on my boyfriend and did a great job also. We will definitely recommend this place to anyone who has lice.
Erica Burns
Erica Burns
17:46 07 May 18
After attempting to treat my daughter at home- 2 hours later and not feeling confident I was doing it right - I took her here for treatment and it was a great experience overall. The staff was friendly, helpful (especially during such a stressful time) and extremely thorough. The products are all natural, and they give clear instructions on what to do after you leave. There is a TV and snacks are provided. We left feeling that we tackled the problem, which was a huge relief. The owner was onsite and is very knowledgeable and helpful to answer any questions. Highly recommend.
Brenda Desouza
Brenda Desouza
15:57 28 Apr 18
This place was a lifesaver the staff was very friendly and helpful she even educated me on how to prevent lice how to treat my sheets, combs brushes and etc. I know that if I didn’t come here I would continually have the same issues. I’ve used name brands lice treatments over and over again along with doing what the box said to treat my sheets and etc and I couldn’t get rid of it. I am truly blessed to have found this place and for as much as I’ve spent on treatments the price is very reasonable. Also your kids will not be board a lot of kid friendly stuff while you wait.
Ms. Amelia Finkyyy
Ms. Amelia Finkyyy
00:08 27 Apr 18
The service here was amazing. The treatment was very easy and painless. Made sure I felt comfortable the whole time. Recommend highly
Zohaib Mirza
Zohaib Mirza
19:34 15 Apr 18
The employees were very welcoming made us feel very comfortable and explained step by step through every process. Great treatments works perfectly
Alexa Martinez
Alexa Martinez
19:03 07 Apr 18
Excellent Job We come out Happy and Satisfied With The Good Job that they did ‘ I recoment to any body to come and join them ‘
Mary Garcia-Cazarin
Mary Garcia-Cazarin
18:07 29 Mar 18
This is the best place ever! 5 stars for sure! They do a fantastic job and you leave lice free!
M Z
M Z
20:54 22 Mar 18
Realizing your child with very thick, curly, long hair might have lice is an awful day. Realizing it has spread throughout the house is something I would not wish on my worst enemy. (Maybe that one girl from high school). That said, I might just do it all again to have found Annemieke and her team at Head Lice 911. When I called she heard my real need to deal with the situation as soon as possible, she personally came in early to meet us and called me on her cell phone to let me know she was on her way. She made us feel at home immediately and had us all laughing and chatting like we had known each other forever. My daughter – who refuses to let me brush her hair (so I was terrified to think of how someone would get a tiny lice brush through her hair) – was perfectly happy to sit for HOURS. I don’t know what magic happens at this place, but my child literally said, “This is fun. I could be here all day.” I am honestly not kidding. This is not the type of place where you feel like faceless number in a mass franchise. You are cared for personally and completely - until Annemieke and her skilled team are confident you are nit free. She’s calm, kind and amazing. I’m keeping her on speed-dial for life. And taking her out to lunch!
Melissa Levitt
Melissa Levitt
15:37 01 Mar 18
Headlice 911 was amazing! Amber and Annemieke were wonderful and kept my daughter happy the whole time! They made sure to have enough people on staff to timely serve everyone there. And the fact that Headlice911 has a guarantee is the best part. We went to another professional service 4 weeks ago...spent hundreds of dollars, only for the lice to return!! And they were going to charge me all over again to do another treatment!! Now with Headlice911, if we get lice again (which, based on their process, I don’t think we will), we can go back in for another treatment! Also, with headlice911, you don’t have to comb your hair on your own for 7-10 days afterwards...which makes my daughter VERY happy!! An extra bonus - the space is big and clean!!
Teresa Schultz
Teresa Schultz
16:34 13 Feb 18
Anneamieke was unbelievable! She made our entire family feel comfortable. Because we have a handicap child with seizure disorder, I didn't want to give her a third chemical application from drug store and we had not eradicated these pests, YET! This kind Lady cancelled a meeting in another town to come to us at our home because their facility did not have an elevator for the wheelchair. That, my friends, is customer service. We feel comfortable that all this is in the past and we can get back to sane living. Thank you again.
Shauna Terhune-Cotter
Shauna Terhune-Cotter
16:57 10 Feb 18
Great place and great service!!! Very helpful and efficient. Left here happy and lice free:)
Hector Bladuell
Hector Bladuell
18:07 07 Feb 18
Annemieke was amazing! She made the process painless - our 3-year-old daughter has a great time watching TV, coloring & playing with the doggie. The place is nice and very clean. Could not have asked for a better experience. I’ll securely recommend ahead Lice 911 to everyone.
Sheikha Kapoor
Sheikha Kapoor
18:04 01 Feb 18
A-1 Service. Staff is excellent. Such a weight off my shoulders. Amber was excellent and very responsive. Very nice as well. Don't even bother with home treatments.
sarah ermis
sarah ermis
02:16 04 Jan 18
My 2 year old son came home from daycare with head lice; shortly after, I discovered that I also had nits (yay co-sleeping). We treated them at home in a 12 hour tear filled family ordeal with an over the counter product (a 2 year old with super curly hair is not ideal). However, in a mere week and half we were alerted by the daycare that he still had nits, or had them again. This time in a moment of panic and desperation I turned to google and found HeadLice911. We called and were able to come straight in that evening. When we got there Annemieke and her staff were incredible! They sat my son down in my lap and treated both of us at the same time, working in tandem. They were so gentle and quick that my squirmy baby hardly moved. We were blown away by the unbelievable customer service and the awesome product. After using the treatment Annemieke provided we have been lice free with no pain and no pesticides (woo!). I honestly cannot more highly recommend this service. Totally and absolutely worth it.
Laurence Cameron
Laurence Cameron
19:15 14 Nov 17
My daughter had lice 3 weeks ago and I treated her myself with over the counter products. So when the school called me to come get her because of lice I felt a little helpless... I was lucky to find Headlice 911 and get an appointment right away. We were very well taken care of. Great place, great people, great advices. Should it happen again I know now where to go and I can absolutely recommend that place 100%.
Rossi Schindler
Rossi Schindler
19:05 10 Sep 17
What a great experience for a not-so-great situation. The staff was so friendly and made us all feel so comfortable. Kid friendly and very clean!! They explained so much to us that I now understand so much more about the facts vs fiction concerning head lice. Highly recommend this place! Thanks Annemieke and Camill, you're the best!!
Christina Enriquez
Christina Enriquez
15:54 08 Sep 17
My daughter got lice the first week of school. After multiple over the counter treatments, countless hours removing nits, trying mayo and apple cider masks, and missing work, my husband looked for professional help.Head Lice 911 is wonderful! We were able to get an appointment immediately, even though we called late in the evening. Customer service was excellent. Both my daughter and I felt at ease as she was being treated. The facility is clean and has the feel of a salon boutique.Head Lice 911 put an end to our lice nightmare. I recommend it to everyone!
Leo Artwork
Leo Artwork
00:13 07 Sep 17
Absolutely wonderful!!!! Annemieke is awesome and wonderfully funny. The process was super easy and she explained every step of the way. Could not have been any more pleasant in a stressful situation and she was available immediately.
Michael Bianco
Michael Bianco
15:54 25 Aug 17
Well done everyone! Great staff, great responses, great attitudes. Absolutely recommend them for one and done! Thank y'all for taking the time and working around schedules. Definitely a 5 star!!
Sarah Leapley
Sarah Leapley
23:45 24 Aug 17
When my daughter was in first grade she brought these annoying lice home. It was the worst thing to deal with when the school nurse told me everything I had to do I wanted to cry. We used the normal medicine for it rid. She still had them we tried equate she still had them. We fought and fought to get rid of them. It seemed like every time we got rid of them she'd get them again. So we started trying home remedies like mayonnaise hot oil treatments vinegar, listerine. I'd use a curling iron and a hair dryer thinking that I would just burn them out. Finally she was free after so many treatments that would break me down to tears. However right before school started I saw one on her hair and I just broke and knew I can't do this I goggled easy quick ways to get rid of lice and lice911 came up so I just decided why not just call and see what they say. One of the owners answered and I explained our situation and she was so helpful and caring and let me know she wanted to help and what could she do to help me. So I went a head and made the appointment.They are awesome here. Very understanding very patient. You can tell they are doing this because they want to help you. We were treated so well they were personable. This is the place to go if your child unfortunately brings them home. The over the counter stuff the prescribed stuff(we tried that too) the natural ways just don't work just don't waste your money come here trust me it's the better way to go. Most important good luck they suck.
Jessica Hood
Jessica Hood
04:11 23 Aug 17
When faced with an icky situation, I am pleased that we found Lice 911. Myself and my 2 girls came in and luckily only one of my girls needed treatment. We walked into a clean facility with a very friendly staff. I was checked, as was my other daughter. We were given wonderful follow up directions. Hopefully we won't be back, but if we are faced with my least favorite 4 letter word again, we will be. 🙂 Thank you!
See All Reviews
Lisa Grover
Lisa Grover
21:32 07 Oct 18
Awesome place for piece of mind!Called on Sunday afternoon got us in 45 min later! Brittany was awesome!Very sweet and efficient chair side manner! Would recommend to everyone I know to get rid of lice!
Amanda Sue
Amanda Sue
16:15 19 Sep 18
Amazing service! The clinic is clean and totally kid-friendly. The ladies (Katie and Katrina) working were very kind and thorough and made something as unpleasant as having head lice as pleasant as they could. They were so helpful and I will happily recommend this place to anyone who needs it. So worth it for the peace of mind they provide.
Tara Stephenson
Tara Stephenson
02:58 01 Sep 18
> is what they are now. Resistant to all the OTC treatments we have been doing for decades. Headlice911 is the absolute quickest, most effective way to eradicate those nasty buggers!! Katrina treated both my kids, my mom, and checked several others in my family. She was very thorough, patient, knowledgeable, and has been through the whole ordeal before with her own kids. Heads are treated in the clinic- it’s like a hair salon- clean and bright- And then she educates you on how to treat your home. 100% guaranteed. And 100% worth every penny to feel calm and in control. 5 stars. ⭐️
Erin Handley
Erin Handley
22:41 21 Aug 18
The ladies here were awesome. They made a stressful and uncomfortable situation actually enjoyable for my little one. I was worried that she wouldnt have anything to keep her busy when they were done with her and started working on my hair and my older daughter. They have a kid friendly facility with a little kid corner. My daughter asked when we left if we could come back. I sure hope not but I will definitely go here if we have this problem again.
Morgan Mccallister
Morgan Mccallister
21:57 05 Aug 18
I called in a panic and they put me at ease! I got an appointment right away. They were friendly and calming with my daughter who has never had lice before and did not know what to expect. They checked my hair as well. A Clean and friendly center. I would highly recommend!
Cassie Brouse
Cassie Brouse
19:28 31 Jul 18
After spending almost 2 hours here I couldn’t feel better after leaving. They made my niece feel at home by putting on Netflix and talking us through every single step. I couldn’t thank this place and ladies enough for what they did for my niece. I recommend this place 100% if you are at home struggling with lice. Couldn’t thank them enough.
Victoria Lembach
Victoria Lembach
14:39 31 Jul 18
Very nice and educated staff. From the moment I called them I felt the warm hospitality. The staff member got me an appointment right away for myself and my 2 kids. She told me how to treat my bed linens and other items in the house.
amy stoddard
amy stoddard
17:30 24 Jul 18
Annemieke, was professional and so kind. We have been dealing with lice for over a year for my teen with over the counter treatments that weren’t working. Head lice 911 was a lifesaver. So mad I didn’t use them first. It would of saved me so much money. Katie and Katrina were awesome. I cant say enough great things about head lice 911. Highly recommend!!! They checked me for free and I was Lice free. Thank you all!!
Kevin Dauphin
Kevin Dauphin
20:01 23 Jul 18
Family friendly and knowledgeable about lice. It was an informative treatment and they accept flex spending too. Had them treat all four of us. They were very patient and thorough with our 5 year old daughter with hair down to her butt.
Kelly Garcia
Kelly Garcia
19:41 21 Jul 18
Wonderful experience! Fast and thorough. Will definitely come back if we have to deal with lice again in the future.
Eric Schmith
Eric Schmith
20:47 10 Jul 18
Katie and Katrina were so wonderful and very professional. They were very knowledgeable and over the top the best. Thank you for turning such an ugly experience into a pleasant one. Thank you!!!!
Lucy Lunay
Lucy Lunay
22:08 09 Jul 18
They were very helpful here and explained more about lice, nits, and shells so we could better understand how to locate them. They did a very thorough search and definitely did the best job!
Julie Morrison
Julie Morrison
23:49 05 Jul 18
Save yourself the time and money trying to treat lice at home and just call and make an appointment here. Trust me. After battling lice on my daughter for over a month I finally decided to make an appt. Got me in same day and were very nice . Highly recommend.
Cindy Dech
Cindy Dech
15:04 21 Jun 18
This place is amazing!!!!!! Katrina, was so very nice and professional. I'm so glad to be rid of this, been battling for weeks and was seriously contemplating shaving my head and my hair is long. So thank you so much Lice 911, you saved me from more frustration and stress
Jonathan Bredbenner
Jonathan Bredbenner
14:43 09 Jun 18
This place was great! My kids were really nervous about the upcoming appt but the staff was so nice and good with kids that my girls were happy/comfortable the whole time.
Amelia Dodson
Amelia Dodson
16:29 04 Jun 18
This was a great experience. I was so freaked out - not only my son had lice but I had caught it from him myself. Annemieke really calmed me down and methodically got every single nit out of my hair while my son was entertained with great toys in a friendly environment. I left with a game plan to ensure we are not reinfested and now feel confident and reassured. Thank you!!!!
Kevin Stone
Kevin Stone
16:33 02 Jun 18
Katrina was great! They were thorough and knowledgeable. My daughter got lice the night before and we were there the next morning. Hopefully we don't ever have to come back but if it happens again this is our first stop.
Andrew Freeman
Andrew Freeman
14:43 01 Jun 18
Just what we needed...Late night response to our request for information. Next-day appt. Pleasant atmosphere for parents while waiting. A technician who talked with us and put my daughter at ease.
Stephanie Mavor
Stephanie Mavor
17:04 27 May 18
Great service! I called at 1 a.m.worried and freaked out. I spoke to a wonderful lady who calmed me down and advised me on what to do. She scheduled an appointment for my family for 12 noon. The facility is very nice and clean. They gave us a lot of info on treating and preventing. We absolutely recommend!
Renee Hill
Renee Hill
15:57 24 May 18
I discovered lice in my daughter's hair at 7 a.m. and she was in the chair at 10:30 a.m.! Our experience was highly professional and efficient--from the person who took my frantic call to the wonderful technician who patiently combed through my daughter's long, curly hair.Our technician, Katrina, was so kind to my daughter. She answered her many questions without becoming irritated. And she put up with MY constant questions and hovering. I appreciate that I was both put at ease and educated about how lice are acquired, removed, and prevented. My daughter was not made to feel as though she was a problem to be handled but rather a client who was valued.Of course I hope that we never have to deal with this situation again, but if we do, I know exactly who to call. I highly recommend this business and am grateful that they have been able to foster a culture that is a perfect mix of pleasant and professional!
Jewelletta James
Jewelletta James
21:42 29 Apr 18
My experience at Head Lice 911 was excellent. The service was quick and informative. It took all the stress away from doing it at home using over the counter products. I was also able to get a same day appointment as well. So glad I found them.
Christi Batamula
Christi Batamula
19:46 21 Apr 18
I very highly recommend headlice 911. No one wants to discover lice in your home, but they take the panic and the work out of it. Their products are safe and they work!! We are foster parents and come in frequently due to new kids in our care with lice. Each time, I am so grateful for their service.
k c
k c
21:57 18 Apr 18
Staff was very friendly and gentle. No tears from my 6 y.o. Daughter. Been dealing with this for 2 mos of over the counter meds to no avail. Would def recommend.
Christine LaPorte
Christine LaPorte
17:16 18 Apr 18
My daughter received several hair treatments at home but they were not successful. We were fortunate to find this place googling Head Lice Treatment. Katrina was sensitive and professional. I definitely recommend coming here if you believe someone in your life has head lice.
Jessica Hood
Jessica Hood
14:47 17 Apr 18
So helpful! Had a scare this morning thinking I found knits in my daughter's hair. A quick but thorough check confirmed she did not have lice! Day is saved. Thank you guys!
Amanda Vermillion
Amanda Vermillion
19:40 05 Apr 18
One word describes it and it’s AMAZING! My 4 year old who hates having her hair touched was comfortable enough to stay seated most of the time. I definitely recommend this place!
Deborah Wilcox
Deborah Wilcox
20:24 04 Apr 18
My daughter and I have been dealing with head lice issues for over a month. The RID over the counter treatment were unresponsive and didn't want to use the prescription that the doctor's gave us. This treatment option was the best. The staff were very friendly and knowledgeable. Would highly recommend them!
Roberto Mazza
Roberto Mazza
23:03 30 Mar 18
This place gave me so much info of how lice gets spread and keeps living in my daughters hair. This treatment has definitely save me so much money and time. Thanks to the staff for awesome care!
MJB Tech
MJB Tech
19:42 29 Mar 18
Was so happy to find this place! Our Kindergartener came home with Lice one day and it spread fast. Family of 5 treated in 1 day in a matter of hours. Fyi...mayo didn't work.Staff was amazing and our kids (1, 4 & 6) didn't freak out at all.Found a discount code on the website to help with the cost. Some might have price shock, but it is so worth it to avoid the stress of an already crazy situation.We brought our own tablet for the kids to watch a movie while getting worked on, but they do have a tv there as well.Hope you never have to use this place, but if you do...do it.
Aldis Cute
Aldis Cute
17:10 29 Mar 18
Took my daughter in this morning for a treatment, her hair is now completely out of lice, the treatment is perfect and great information about after care would recommend for everyone having a head lice issue
Brittany Stockman
Brittany Stockman
18:50 10 Mar 18
Checked my hair and gave me a peice of mind! Thank goodness I was lice free, treated my son and gave me lots of great information! Definitely recommended!
Armani Earland
Armani Earland
17:22 04 Mar 18
T and Amber were absolutely amazing!!!!!!! They took great care of me and my children. They are so professional and did a thorough treatmentnand head check. If i ever I have any lice issues, this is the ONLY place I will come too. Thank you again for T and Amber!! You guys are the best!!!
Ivory Turner
Ivory Turner
17:18 04 Mar 18
Came in for our appointment at 10 am. Tee and Amber welcomed us . They were professional, prompt and informative . They managed to get all of them out while my child was able to sit comfortably while watching cartoons! Would recommend to anyone dealing with lice.
Angel Workman
Angel Workman
21:55 28 Feb 18
I'm very happy with my service that my daughter and I received my headlice 911. They are truly 100% graduated and I would recommend them to anyone with headlice problems.
Maria Guarnera
Maria Guarnera
20:46 01 Feb 18
Ten was AMAZING! My daughter had a bad case, and the NIX treatment the pediatrician kept recommending didn't work! Ten got it out, and helped calm me down! Highly recommend:)
Jo Martin
Jo Martin
20:34 30 Jan 18
Walked in and they saw us right away. Very friendly and informative.
Kk Skelton
Kk Skelton
22:18 28 Jan 18
We were informed of lice occurance at my daughters school and they were able to see us within a short period of time. T was patient and friendly. Thankful they were able to see us as soon as we called and I didn’t have to think she had lice when she didn’t.
danielle joynes
danielle joynes
19:41 28 Jan 18
I loved my experience here! My children had horrible cases of lice. Tee and Amber were awesome!!! My daughter has thick back length curly hair and Amber took her time painlessly relieving my daughter of lice. Tee kept my son entertained so he didn't not freak out. I love them!!! Hopefully, my kids don't catch them again...but, if they do I will be back here!!!!
Jennifer Farmer
Jennifer Farmer
23:22 20 Jan 18
OMG best place for the help I need. Took excellent care and love the service they offered
Sarah Nicholson
Sarah Nicholson
16:10 26 Sep 17
I am a preschool teacher and during my work day putting some of the children's hair up I saw it... the dreaded bug! I immediately went home to try and do a preventative kit but found nits. It was around 9 and I figured they would be closed but I called headlice 911 to see if they could see me and they took me immediately. They have wonderfully flexible hours. Kamille was extremely friendly, knowledgeable, and thorough. She gave me peace of mind and wonderful tips on how to clean my classroom and my home to get rid of the pest! I will continue to recommend the crofton location to students, family and friends. This is a real gem in our area!
Katrina Escalante
Katrina Escalante
18:13 16 Sep 17
Very friendly and professional staff. I would highly recommend this place. They are very kid friendly and have things to keep kids entertained while waiting. We felt very welcomed they treat you like family. I will definitely be coming back in the future if need be.
See All Reviews
Ana Giraldo
Ana Giraldo
02:26 04 Oct 18
I had a great experience at Head Lice 911. Tee is the wonderful lady that helped us and was very informative and helpful with our treatment. My friend and I came in feeling terrible itching and ready to get rid of the lice. They kept their word when they told me we would leave lice free “guaranteed”. That’s exactly what i experienced. It was a great experience! I am so happy I came to them...they were beyond helpful and really cared about what we were going thru. I highly recommend them to anyone!! You will feel a HUGE relief and leave there lice free!!! Thank you for the wonderful experience we had there!
Allison McNabb
Allison McNabb
19:58 27 Jul 18
Excellent service. Very helpful and knowledgeable. Friendly and patient with children.
Aspyn Harrison
Aspyn Harrison
20:46 13 Jul 18
Friendly, clean, professional and thorough. It works very well!!! If u have it, go to this place!!
Joseph Caswell
Joseph Caswell
01:38 09 May 18
Was notified by the school nurse that my daughter had nips. After picking her up and scouring through Google, I went through the process of picking up an OTC lice kit. The results from it were less than mediocre. I had contacted my daughter's pediatrician and they referenced this establishment. After researching, I called the number listed. The short conversation with the owner provided valuable information. I was able to set an appointment for the same evening. Arriving to the office, we were greeted with a warm welcome. The office was very clean and well-maintained. My daughter was examined and treated for multiple eggs and a couple of nymphs were found. The owner was very professional and provided exceptional service. The service provided peace of mind and I definitely recommend calling and visiting for anyone else faced with a similar situation.
Jessica Gaitan
Jessica Gaitan
18:46 28 Apr 18
I had just found out she had lice and searched up lice treatment and it was the first thing that came up so I made the appt and came in less then and hour after I called and it was the best it only took about an hour and half. My daughter didn’t complain about having to site there while getting treated and the place is very kid friendly and staff makes you feel very comfortable. They even checked myself and my cousin that was with me for free which was great I would highly recommend coming here
Gella Vlogs
Gella Vlogs
23:18 02 Apr 18
I feel so relieved that I found this place. Save your time and money on over the counter products and come straight here if you find yourself with lice, like I did with my daughter. The staff is so nice and supportive and answered all my questions. She checked the rest of my family for free and I ended up needing the treatment as well. So glad I came here!! Save yourself the stress and headache!!! Agatha and Tanisha took care of us! Highly highly recommend !!
Joselyn Rivera
Joselyn Rivera
22:13 14 Mar 18
Bringing my kids to Head Lice 911 was the best decision. It’s hard being a single mother of 3 and working full time and still trying to keep my kids lice free. A weight has been lifted off my shoulders! Had a great experience and the ladies at the office were so good to my little ones 🙂
Julissa Martinez
Julissa Martinez
17:30 27 Feb 18
I’m a single mother of 2 girls. I called yesterday spoke with a Team member. She was very nice, respectful, and comforting over the phone just when I was ready to break down. They called me back when we lost connection. They text me and called to confirm my appt. The customer service they provided and have provided is phenomenal. I couldn’t be anymore satisfied with the work this team Has given me. Very clean place, Kid friendly and made me extremely COMFORTABLE in a UNCOMFORTABLE SITUATION. Thank you so much for being patient with my girls and myself. If anyone is looking for services please this is the place! You will not be disappointed.
blue berry
blue berry
23:51 25 Feb 18
Unbelievably great expreience in an unbelievably uncomfortable situation. You enter a clean, neat salon. They did a very professional, precise job. They were very, very kind and patient with answering all my questions. I can HIGHLY recommend them. And will. - a teacher
See All Reviews

Verified Yelp Reviews!

JB K.
JB K.
2018-10-08 11:03:15
Knowledgeable staff and very thorough. They went through my daughter's hair several times to be sure that they got everything and I had mine checked too...read more
Andrea M.
Andrea M.
2018-09-15 18:20:48
Love this place! It doesn't have the icky feeling of other lice treatment centers. It's very clean and set up like a hair salon. The staff is very...read more
Maria Fermina S.
Maria Fermina S.
2018-09-10 09:45:41
Called to make an appointment and got it right away. Very professional, checked on my daughters hair throughly and gave really good advice on how to prevent...read more
Dylan A.
Dylan A.
2018-07-21 20:25:25
My sister visited us over the last few weeks and she managed to infect us with a nice dose of lice. Thank god we found headlice911. The owner was there and...read more
Leila B.
Leila B.
2018-07-18 14:57:52
Very nice team. Thoroughly checked my daughters hair before camp. Rather be safe than sorry. Easy to find location. Worth the check. Nothing found but peace...read more
João P.
João P.
2018-05-04 15:17:51
Staffs very polite and profissional. Place very clean! We received a nice treatment and good orientations about next steps!read more
Allison E.
Allison E.
2018-04-23 19:48:25
Got lice? No problem!These technicians are experts - kind, knowledgeable, and get the job done. My child asked if we could go back sometime even if there...read more
Jennifer L.
Jennifer L.
2018-03-14 07:08:41
We thought we were way past this! At 16, my daughter with very long, thick hair got lice. Knowing the amount of time it takes to get rid of all the nits, we...read more
Rachel W.
Rachel W.
2018-09-05 15:36:27
This is the best place i really like them
April H.
April H.
2018-08-24 12:53:19
The staff here is amazing. They have helped me out in a time of need and I can't thank them enough. If you ever get lice just come straight here. They will...read more
Laurie M.
Laurie M.
2018-08-18 15:31:15
T was very friendly and efficient. It took about 2 hours and she was very thorough. Grateful for this service
Alisa F.
Alisa F.
2018-07-24 18:07:36
This place was very clean and got me in right away when my daughter came home with headlice.The staff was friendly and knowledgeable and used a 4 step...read more
Jackie D.
Jackie D.
2018-06-23 13:00:14
The associates that help me known as Christine and Tee were supper friendly, understanding and made the transition run smoothly and efficiently and also...read more
LeAnn L.
LeAnn L.
2018-05-07 10:19:05
You know.....that moment..... when you're world is turned upside down. That moment where you will never be the same and your worst nightmare has come to...read more
Ashton H.
Ashton H.
2018-02-25 12:06:26
Glory be! I'm so glad we found this place. We battled head lice for a month. Nix did not work, some of the home remedies we tried did not work. We left...read more
Carrie F.
Carrie F.
2018-02-24 08:19:48
The employee's are very nice. Work is guaranteed and they head check everyone in house. Well worth the money! I know it's done right the first time and got...read more
Tia H.
Tia H.
2018-02-23 12:43:04
Amazing how great Agatha is thanks to her the problem is gone! Very informative and personable I would definitely recommend this place to any parent dealing...read more
Instant $50 Savings until 10/31!
See Offer Details
close-image